Zendesk Integration
Streamline your translation workflow and easily send articles and dynamic content between both platforms.
Higher-quality translations, faster
Brands Support
The synchronization wizard allows linking of the current project in Transifex with a brand (subdomain) in Zendesk.
Complex Dynamic Content
Use String Segmentation to split long, dynamic content into separate sentences.
Push Options
The integration offers three possible options for automatically sending localized content back to Zendesk; 100% translated, 100% reviewed, 100% proofread. Even if the localized content is updated in Transifex, these updates are also automatically sent back to Zendesk.
Auto-Pulling
The integration checks for new or updated content in Zendesk every hour. You can opt to bring it into Transifex automatically.
The Transifex Zendesk integration has transformed Lightspeed’s Help Center localization into an easy, seamless process. After one year of use, coordination time has reduced by 50%. In the past three months only, translation memory leveraging, made possible by the integration, has cut our costs by almost 30%.
Enhanced Process Control
Translation Options
Work with your translation agency, in-house team, or Transifex partners, leverage MT using Google Translate or Bing Translator.
Syncing Status Report
See a detailed log of each syncing direction: which resource was synced, in which language, and the status and error information, if any
Status Options
Select to publish your translated articles immediately when sending them back to Zendesk, or send them back as drafts, for further review and QA.
The Transifex Zendesk integration is a no-brainer: the setup is super easy, the localization process is seamless and fast yet offers flexible settings which allow me to control our product quality. A big winner for me is the ability to support multiple Zendesk subdomains. Additionally, for publishing localized versions automatically right after translation, with multiple languages, I rely on the Transifex Zendesk integration.
How the Transifex Zendesk Integration works
The easiest way to keep your Zendesk content continuously localized.
AUTHORIZE
Authorize access to Zendesk content for all your Transifex organization.
CONNECT
Connect multiple Transifex projects with content from specific Zendesk brands.
TRANSLATE
Leverage the whole Transifex suite localizing Zendesk content.
PUBLISH
Get localized versions in Zendesk automatically when localized.
The Transifex Zendesk integration has made Discogs’ translation process much smoother. What previously felt like a very manual process between two systems now feels like an integrated step within one platform. The tool was easy to learn how to use and has considerably sped up the translation process, which allows the support team to publish help documents sooner.
TOP-RATED ON CAPTERRA & G2
Users love localizing with Transifex
